Delivery Period

If your orders are confirmed by 0900 hours (GMT+8), it will be processed on the same day. If your orders confirmed after 0900 (GMT+8) on Friday, Saturday or Sunday will be processed on the next business day. Business days refer to Mondays to Fridays, not including Saturdays, Sundays, and Public Holidays in Malaysia. List of Public Holidays in Malaysia are as below:

Delivery Failure

In a case of delivery failure, kindly contact the selected delivery service for more information. For extended assistance, kindly get in touch with our Customer Service.

Delivery Tracking

Kindly refer to the tracking number provided in the shipment verification email. You may track your orders using the tracking code via your selected delivery service provider during the cart checkout. Kindly note that tracking information may take up to 24-48 hours to be updated to the tracking system of the delivery company.

In compliance with the authority at the delivery destination, customs clearance may take longer that our estimated delivery period. In the event of your item being inspected longer than usual, you may contact your local customs and authority or refer to the country’s regulatory restrictions.

Nose intl will not be responsible for delivery delays by any authorities and/or customs at the delivery destination.

Taxes & Duties

Kindly note that your order doesn’t include (if any) additional charges occur by the delivery providers, customs, goods and service tax, value-added tax, or any charges that may subject for your acceptance. Our website noseintl.com is not able to calculate nor list these additional charges in our website, check out or verification email. In the case that you have paid the charges made to you, we are not able to refund you the cost charged.