Privacy Policy

Personal Data means any information which relates to you and which was collected or provided to NOSE for the purposes stated [Section 4] below. Your Personal Data may include but not limited to your name, gender, National Registration Identity Card number, race and religious, contact details, physical address, email address, Internet Protocol (IP) address, financial and banking account details, CCTV/security recordings and location tracking/GPS information.
Customers or potential customers:
NOSE collects your Personal Data directly from you and/or indirectly from your legal representatives, agents, employers when you, your legal representatives, agents and/or employers send us completed enquiry, application and/or registration forms via various means, including electronically and physical hardcopies at new launches, roadshows, showcases, exhibitions or any other promotional events.

The Website
By accessing the Website, cookies will be collected as well. However should you wish for your Personal Data to not be collected via cookies you may deactivate cookies via your internet browser’s settings page.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

The provision of your Personal Data is voluntary however all Personal Data requested by us from you is obligatory and failure to provide such Personal Data will:-
result in us being unable to provide you with the services and/or products requested;

and result in us being unable to update you on our latest product, promotions, notices and/or launches.

The Personal Data collected from you by NOSE will be used by us for the following purposes but not limited to:-

to improve the shopping experience;

to process your requested services, business and purchases, including online order, user account, returns and refunds, delivery status at;

to facilitate your participation in any contests or events;

to administer and communicate with you in relation to our services and/or event including market surveys, statistical analysis, and enquiry;

for insurance purposes;

for internal investigations, audit or security purposes;

to comply with legal and regulatory obligations in the conduct of our business;

to contact you regarding products, services, upcoming events, promotions, advertising, marketing and commercial materials which may be of interest to you;

prevention of crime;

preparation and execution of all necessary documents and agreements and/or contracts for our projects, products and/or services with you;

our internal records management, customer relation events and activities, and customer loyalty reward program;

vacant possession, keys handover, property/estate management, customer care and/or defect rectification works;

and any subsequent commercial transactions in relation to any projects, products and/or services.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

Where you have indicated your consent to receiving marketing or promotional updates from NOSE, you may opt-out from receiving such marketing or promotional material at any time.

You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at details under Section 13.

Personal Data provided to us will generally be kept confidential but you hereby consent to us disclosing your Personal Data to other companies, service providers or individuals to perform functions on our behalf, and consequently may provide access or disclose your Personal Data to the third parties such as those listed below (the list is NOT exhaustive):-

data entry service providers;

storage facility providers;

banks and financial institutions;

insurance companies;

professional advisors and external auditors;

information technology (IT) service providers;

and our appointed service providers in relation of our loyalty programmes, for the purpose of delivery, gift redemption and services.

Third parties are legally tasked with processing your Personal Data in line with principles specified by NOSE. Third parties are also held legally responsible for securing your Personal Data at an appropriate level of security in relation to applicable data protection laws and widely accepted industry standards.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you choose to proceed with transactions that involve the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service

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Privacy Statement (

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

The Personal Data provided to us undergoes processing as and when required or upon scheduled maintenance. The definition of processing defines it as "any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction;"

You have the right to limit in part or wholly any of the processes by which your data is subjected to in terms of the operations allowed to be performed upon it, the period of time allowed or alternatively the date line of the consent given.

The responsibility for compliance rests on the shoulders of KP who determines the purposes and means of the processing of Personal Data.

You may at any time withdraw or amend, in full or in part, your processing consent given previously, in each case subject to any applicable legal restrictions, contractual conditions and a reasonable time period in person at our corporate offices located at the address given in Section 13 below.

You have the right to access, correct and delete your personal information held by us (subject always to certain exemptions), register a complaint, or simply want more information. We will make every endeavor to ensure your personal information is accurate and up to date therefore we ask that if there are changes to your information you should notify us directly at the contact details below:-


Nose (Malaysia) sdn bhd (248941-D)
Unit 902, Level 9,
Block A, Pusat Perdagangan Phileo Damansara 2,
No. 15, Jalan 16/11,
Off Jalan Damansara,
46352 Petaling Jaya,
Selangor, Malaysia.

Tel: +603 – 7960 3388
Fax: +603 – 7932 1188

Sizing Chart



All of our shoes are based on EUROPE size chart. To find your best fit, kindly refer to the size guides below:


Make sure your foot is on a flat surface, and measure the length from the tip of your most top toes to the end of your heel.


Check the length of your foot against the Size Chart (EUROPE) below.


Size Conversion

Use the Size Chart (INTERNATIONAL) below to convert to EUROPE size.