Refund policy

Return & Refund Policy
1. All returns must be made within 14 days starting from the day you receive your order.

2. Require approval of return & refund request from customer service team before proceeding.

3. Item(s) must be in its original condition – clean, unworn, and undamaged with the tags attached and in its original packaging.

Note that if the returned item(s) does not meet our policy, your request will not be qualified as a refund. 

 

Refunds Timeframe
Store Credit Refunds: Within 2-3 working days
Credit Card Refunds: Within 5-10 working days

 

Return & Exchange Policy
1. All returns must be made within 14 days starting from the day you receive your order.
2. Require approval of return & exchange request from customer service team before proceeding.
3. Item(s) must be in its original condition – clean, unworn, and undamaged with the tags attached and in its original packaging. 
Note that if the returned item(s) does not meet our policy, you order will not be qualified as an exchange.