Refund policy
Return & Refund Policy
1. All returns must be made within 30 days starting from the day you receive your order.
2. Require approval of return & refund request from customer service team before proceeding.
3. Item(s) must be in its original condition – clean, unworn, and undamaged with the tags attached and in its original packaging.
Note that if the returned item(s) does not meet our policy, your request will not be qualified as a refund.
Refunds Timeframe
・Store Credit Refunds: Within 2-3 working days
・Credit Card Refunds: Within 5-10 working days
Return & Exchange Policy
1. All returns must be made within 30 days starting from the day you receive your order.
2. Require approval of return & exchange request from customer service team before proceeding.
3. Item(s) must be in its original condition – clean, unworn, and undamaged with the tags attached and in its original packaging.
Note that if the returned item(s) does not meet our policy, you order will not be qualified as an exchange.